What We Clean

If you are aware that your home is cluttered, please ensure that any items considered clutter are picked up before our arrival. If the home has not been professionally cleaned in the past 30 days or has excessive buildup, please add the flat-rate "Heavy Duty" extra to the booking.

Any work performed outside the regular scope such as de-cluttering or organizing will be charged at our hourly rate prior to starting the actual service. This applies to any situation which would prevent us from initiating the cleaning process upon arrival. If, upon arrival, it is apparent that the home has not been cleaned professionally within the last 30 days or has excessive buildup, our "Heavy Duty" extra will be added to the booking.

• Your fee is based on the quality and completion of the job. We cannot offer a discount because the provider completed the job faster than anticipated.
  
• We cannot clean outdoor areas, biohazards, inside machinery like dishwasher, washing machines, inside the stove hood, etc.
  
• We can provide an estimate for the length of the service; however, we cannot guarantee how long the appointment will take.
  
• You are welcome to specify if you are only interested in booking for a finite amount of time; however, we cannot guarantee completion of the job if you are imposing a cutoff.
  
• The cleaner(s) cannot perform junk removal larger than a few regular-sized trash bags, so please be sure that any large debris are removed or relocated before the cleaning.
  
• Please empty all cabinets and defrost all freezers before a service with these extras, if applicable.
  
• The cleaner(s) will bring all necessary supplies unless otherwise stated, in which case supplies/equipment can be left on premises for them with instructions on how/where to use.
  
• Please note that the cleaner(s) will not be able to bring a step stool or ladder, so if there are any extremely high or out-of-reach areas that you'd like cleaned, we ask that you provide a safe means of access.